Privacy Policy

1. Introduction

Life Source Counseling ("Life Source," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a consultation request. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and any information you voluntarily provide through our contact or consultation forms.
• Health-Related Information: General concerns or reasons for seeking therapy that you choose to share in forms or communications.
• Usage Data: Browser type, IP address, pages visited, and other analytics data collected automatically when you visit our website.

3. How We Use Your Information

• To respond to your consultation requests and schedule appointments.
• To match you with an appropriate therapist based on your stated needs.
• To send you relevant communications about your inquiry or our services.
• To improve our website and services through analytics.
• To comply with applicable legal obligations.

4. HIPAA & Confidentiality

Any health information shared during actual therapy sessions is protected under the Health Insurance Portability and Accountability Act (HIPAA) and California state law. Our therapists are bound by strict professional and legal confidentiality obligations. Information submitted via web forms is used only for initial intake and scheduling purposes and is treated with the utmost care.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• With our therapists and staff for the purpose of scheduling and providing services.
• With trusted service providers who assist us in operating our website, subject to confidentiality agreements.
• When required by law, court order, or government authority.
• In emergency situations to protect the safety of you or others.

6. Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can choose to disable cookies in your browser settings, though some features of the site may not function properly as a result.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your personal information.
• Opt out of marketing communications at any time.
• File a complaint with your state's Attorney General if you believe your rights have been violated.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: